Customer Complaint Management Software
- Dealer can login through web and place the complaint.
- Choose the department for complaint ( Billing, Refund, Technical, Purchase and etc..)
- Complaint goes to respective department
- Department login to handle the complaint
- Feedback for the complaint
- Closing the complaint
- Escalation matrix if complaint is not closed
- MIS Reports
Get in touch @ firstname.lastname@example.org for case study of the client.